Laysa Sant'Ana
Brand Strategist & Innovation Thinker

I find the problem behind the problem.

Then I build something no one had thought of yet.

layysasantana@gmail.com  ·  linkedin.com/in/laysasantana  ·  Dublin, Ireland
About

My work starts before any idea.

It starts with diagnosis — mapping the market, understanding the audience, identifying the gap between where a brand is and where it needs to be. Only then do I propose a solution. And the solution is almost never what was asked for.

I came from advertising and experiential marketing in Brazil, where creativity meant solving problems in ways no one had tried before. That thinking followed me across markets — from repositioning a commodity brand in Canada, to naming an untapped cultural territory in Dublin, to building a brand platform for a film company.

My differentiator isn't a tool or a format. It's the ability to see what a brand can't see about itself — and to build something precise, original, and grounded in real insight.

I use AI across the whole process — as a source for thesis and market research, for synthesising insight, refining ideas, and automating workflow. An accelerator, never a replacement for the strategic thinking.

01  XFasten
Brand Repositioning · Canada · 2019
02  Unique.ie
Cultural Brand Strategy · Dublin · 2024–26
03  Titan2 Film
Brand Platform · Dublin · 2025–Present
Case Study 01

XFasten

Brand Repositioning · Canada · 2019–2020

A commodity product. A narrative problem. Nobody was selling solutions.

Competitive Analysis Consumer Insight Brand Repositioning Content Strategy SEO
The Brief

"Grow the brand's visibility and sales — without increasing the media budget."

The Real Problem

XFasten sold tapes and adhesives — a commodity. Every competitor talked about the product. None talked about the job the customer was trying to get done. The category had a narrative vacuum.

The Process
01 Mapped competitors and where the conversation was missing
02 Reframed the brand around the customer's job-to-be-done
03 Rebuilt every channel around one consistent idea
XFasten — Diagnosis & Solution
The Diagnosis

Studying the brand and competitors revealed a market full of feature lists and price comparisons. XFasten was answering a technical question, while customers were asking a practical one: will this hold? The brand had authority it wasn't using.

"The brand was answering a question no one was asking."

The Solution

Before any content was produced, every channel was re-anchored to a single promise built around the customer's real job. Product pages, SEO, and content all stopped describing the tape and started proving the outcome — the same story, told consistently everywhere.

Zero increase in paid media budget.
Results · In Motion

The growth came from strategic repositioning. Not spend.

Every channel was rebuilt around one idea — and a set of directed stop-motion films made it tangible, staging real product use-cases in unexpected, visually compelling ways. One of several deliverables that carried the new story across channels.

Scan any film to watch on Vimeo
Scan to watch on Vimeo
Narrative Shift

From product specs to the customer's job — a story the category wasn't telling.

Scan to watch on Vimeo
Internal Alignment

One promise the whole team could build on, in every channel and asset.

Scan to watch on Vimeo
Channel Consistency

SEO, content, and product pages finally telling the same, coherent story.

Case Study 02

Unique.ie

Cultural Brand Strategy · Dublin · 2024–2026

A thrift shop. And a cultural story Dublin had never told.

Cultural Strategy Field Research Brand Narrative Content Strategy AI Content
The Brief

"Create creative content for a Dublin thrift shop."

The Real Problem

Content was never the gap. No brand in Dublin had used fashion, identity and African ancestry as a narrative. The clothes were being sold as products with prices — not as cultural artefacts with stories.

The Process
01 Field research, community interviews and social listening to confirm the gap
02 Built a culture-led positioning and a narrative territory to own
03 Used GenAI to accelerate output while holding the brand voice
Unique.ie — Diagnosis & Solution
The Diagnosis

The brief — "make content for a thrift shop" — was the wrong frame. Field research, community interviews and social listening revealed an untapped cultural territory: in Dublin, fashion, identity and African ancestry had never been used as a brand narrative. The opportunity was bigger than the brief.

"Before it was aesthetic, it was strategy."

The Solution

I built a content strategy around culture-led storytelling — treating garments as cultural artefacts with stories, not products with prices. GenAI accelerated the output; the strategy kept the voice consistent and the meaning intact.

Garments as cultural artefacts. Not products with prices.
Results · In Motion

A territory nobody had claimed. Felt by nearly a million people.

987K
organic views
63%
non-followers
0→1,500
followers / 6 months
€0
paid spend
Scan to watch on Instagram
"Antes de ser estética, era estratégia."
Scan to watch on Instagram
Fashion as cultural identity
Scan to watch on Instagram
Heritage, worn today
Case Study 03

Titan2
Film

Repositioning Consultancy · Dublin · 2025–Present

They thought they needed more content. They needed to decide who they are.

Brand Strategy Positioning Brand Platform Workflow Design
What They Thought

"We're not producing enough — and we're not creative enough."

What I Found

The opposite. Quality, portfolio and delivery were all there in abundance. What was missing was positioning, clarity and direction — who they are, who they want to be, and how they want to be perceived.

The Process
01 Audited 5 channels and 6 competitors, plus stakeholder interviews, to map the perception gap
02 Built the brand idea, positioning and voice
03 Designed a functional workflow to make it run
The Strategic Work
The brand idea

Film with a point of view.

Authorship, craft and intelligence in three words — and a category no competitor in the market was claiming. The single thought every decision about work, clients and content is now filtered through.

Perceived as
Production house
Execution. Low-budget. Replaceable. Making other people's creative.
Repositioned as
Creative authorship studio
Vision. A director's eye. The people a brand wants telling its story.
The Deliverable · Operations

Strategy isn't only what you say. It's how the work gets done.

Alongside the brand platform, I designed an AI-integrated workspace across Zoom, Dropbox and Slack so the new positioning could actually run day to day — turning scattered inputs into a single, phase-by-phase system.

Raw input lands and self-sorts by phase
AI structures it — never mixing phases
You review, approve, and it becomes a strategic asset
Titan2 Workspace Workflow
Workspace Workflow · deliverable
L
Let's talk

Every brand has a problem
behind the problem. Let's find yours.

Email
layysasantana@gmail.com
LinkedIn
linkedin.com/in/laysasantana
Based in
Dublin, Ireland